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FREQUENTLY ASKED
QUESTIONS

  • How long does it takes for delivery after an order has been placed?
    Normal delivery takes up to 3-5 working days. We suggest that you leave us a note if you require an urgent delivery. Delivery may vary depending on the stock availability.
  • What is the shelf life of your product?
    Kindly note that our products are made from 100% pure essential oils and natural ingredients. Essential oils that have not been opened can be kept for up to 3 years; while those essential oil's made products are recommended to be used within 6 months for best result.
  • Can I purchase in bulk order?
    Yes, you do. If you're interested in purchasing a bulk order, please contact us and we'll be happy to assist you with the process. We offer better price for bulk orders, so please do not hesitate to inquire about the pricing.
  • Do you accept customisation?
    Yes, we do. We welcome you to get in touch with us for any kind of customisation for events like birthday, anniversary, wedding or corporate event etc. 2 - 3 months in advance is preferable.
  • What is an FAQ section?
    An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.
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